Now Hiring - Ticket & Product Sales Agent in Vail, CO

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether its your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits
Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Seasonal Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!

Job Specifications

Wage: $20 / hour


Shift & Schedule Availability: Full Time and Part Time

Weekends and Holidays may be required; Night Skiing support may be available


Skill Level: High comfort level with windows-based systems, and handheld devices

Job Responsibilities

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime



Communicate with guests via phone and email


Accurately and efficiently explain and process all resort products and services


Complete daily end of Shift pos/register audits


Be a part of a fun, professional, caring work environment


Ability to work in a faced paced environment while delivering exceptional experiences

Job Requirements

Ability to stand or sit for extended periods of time


Able to work outside in a winter environment


Comfortable working indoors for extended period of time


High School Diploma



Ability to lift 25lbs


Must be able to communicate fluently in English


Ability to work weekends and holidays


Ability to maintain a professional presence in the workplace and adhere to our appearance standards

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

Mountain Activities


Retail Rental operations


Food and Beverage Support


Ticket sales or scanning



Lift Operations


Base Area Operations

The budgeted range starts at$20. Actual pay will be adjusted based on experience.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 471439